Freedom-UK 90 day collection Policy:

Items accepted for repair by Freedom-UK will be issued with a customer reference number.

Customers must use there reference number when contacting Freedom-UK.

Any hardware not collected within 90 days of repair completion will be sold to recover engineer time and storage costs.

Freedom-UK cannot be held responsible for loss of data, loss of earnings, carriage charges or any other loss incurred during repair.

Freedom-UK advised customers to backup there data on a regular basis.

Freedom-UK Shop Returns Policy:

If you are returning purchases to the Freedom-UK shop please ensure you have you receipt, and that the item/s are in there original packaging or adequately packaged to prevent damage.

Any items which are faulty will be repaired or replaced at the discretion of Freedom-UK.

Should a replacement item be unavailable Freedom-UK will offer an alternative product of the same or better specification. If this is not possible a refund will be offered.

Any items received under warranty which are found NOT to be faulty will be subject to a charge to cover our engineer’s time.

Please note that any warranty offered is a hardware warranty only.

Freedom-UK cannot be held responsible for loss of data, loss of earnings, carriage charges or any other loss incurred.

Freedom-UK advise customers to backup there data on a regular basis.